Consumers are choosing to shop online rather than in-store

Online shopping has never been more popular than it is today. Consumers flock to online retailers to buy their products, and physical retailers are in serious decline. There are various reasons as to why online retailers are winning the game against physical retailers and it is to do with ease of access primarily and consumer convenience.

With online retailers, the consumer is able to access the store at anytime and anywhere. This means they don’t have to worry about when the store opens, such is the case with physical retailers, and can browse their products at 3 in the morning from their bed. Furthermore, consumers are also are able to check stock and make sure that the product that they want is available in the store. By being able to check this online, consumers do not have to go physically store to store to check to see if the product is in stock, which brings us to our next point. The consumer is able to search for exactly the product that they want, and in does not have to worry about going to different stores to look for it. In addition to this, the consumer is able to compare prices online by comparing websites or using technology such as browser plugins that allow you to get the best possible price. These plugins are also able to show the consumer if there are any coupons or discount codes available to further reduce the price.

For the reasons above, online shopping is much more popular than physical retailers, and it is understandable why. Ease of access and convenience for the consumer will ultimately mean that they will choose online shopping over physical retailers any day. Online shopping is just much more beneficial to the consumer.

Zoe Drennan
Zoe Drennan is a local lifestyle writer and mental health educator based in Melbourne. Her articles about lifestyle and health have been featured in HuffPost, Allure, Bustle, Healthline, NYLON, The Salt Lake Tribune, and more. She sits on the board of Aia's Disability Law Center, as well as the National Harm Reduction Coalition. In recognition of her work as a journalist and advocate, Zoe was the recipient of the Substance Abuse and Mental Health Services Administration's Young Adult Leadership Voice Award in 2019.

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